Request a refund

[xieyujiee]

你好，我是中国玩家，id是大宗师，之前花了1400credit买了两个坐骑，发现买错了，想知道能不能退学分，谢谢！

 

[xieyujiee]

Hello, I am a player from China, my id is dazongshi, I spent 1400credit to buy two mounts before and found that I bought the wrong one, I want to know if I can get a refund for my two mounts as credit, thanks!

 

[xieyujiee]

by the way i'm in the server legion x 5,my account username is xieyujiee

 

[Agis]

Hello. Can't see your login on uwow, also can't find character xieyujiee on Legion x5.

You can get refund only on accidental purchase (for example missclick) within 5 days from donation and only on items that are not transmog or relics or that are not usable.

 

[xieyujiee]

Hi,my character name is Dazongshi,it's a monk.
i bought this 2 mounts 3days ago,i think is enough for refund

 

[Agis]

I hope that you didn't learn the mount if it was a wrong one. Did you? Can you please give a wowhead link to the mount you are talking about?

 

[xieyujiee]

i haven't learn yet,they are 2 items i wants to return,thanks！
https://www.wowhead.com/item=65891/vial-of-the-sands
https://www.wowhead.com/item=95416/sky-golem

 

[Agis]

I've created a request for return, developers will answer me within 72 hours. I will write back here, when it's done.

 

[Agis]

Done, please check